Análise teórica da aplicação do CEP para atendimento à norma ISO TS 16949: estudo de caso em uma fundição de alumínio localizada na região dos Campos Gerais no Paraná

Abstract

The auto parts sector made of cast aluminum is increasing, as well as all industries that make use of this raw material. In the automotive sector, is increasingly perceptible the use of aluminum components because of their technical characteristics are favorable. This sector has as principal requirement because of the quality level of security that cars need to have, and the quality requirements of this segment standardized by ISO TS 16949. This quality is directly geared to processes in manufacturing, requiring, therefore, control of processes with a focus onthe causes of failures. Therefore, the objective of this case study is to define theoretically the best application of Statistical Process Control (SPC) in an aluminum smelting company that needs to meet the requirements of ISO TS 16949 favoring continuous improvement. To achieve this objective it was used as a methodology to observe the process of a branch company of aluminum foundry located in the Campos Gerais region of Paraná, and interviews were conducted with key processes and directly responsible for information raised by analyzing documents in company focused on quality. It was observed that the company considered the main cause of quality problems is the lack of trained staff. Based on this information, and the theoretical framework around the requirements set by the standard and the standard manual of SPC, it was concluded that all companies require this segment primarily train its employees adequately direct the production activities focus on continuous improvement apply the SPC by letter directed primarily to control variables and the following attributes of the final products.