Using the BSC for strategic planning of IT (Information Technology) in brazilian organizations

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MetadadosDescriçãoIdioma
Autor(es): dc.creatorTonelli, Adriano Olímpio-
Autor(es): dc.creatorBermejo, Paulo Henrique de Souza-
Autor(es): dc.creatorZambalde, André Luiz-
Data de aceite: dc.date.accessioned2026-02-09T12:32:44Z-
Data de disponibilização: dc.date.available2026-02-09T12:32:44Z-
Data de envio: dc.date.issued2017-02-16-
Data de envio: dc.date.issued2017-02-16-
Data de envio: dc.date.issued2014-
Fonte completa do material: dc.identifierhttps://repositorio.ufla.br/handle/1/12279-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/capes/1163446-
Descrição: dc.descriptionThis paper presents a method that integrates Balanced Scorecard (BSC) concepts and IT strategic planning (ITSP) processes. The resulting method was applied in two organizations in order to verify contributions of Balanced Scorecard regarding the identified ITSP problems. The development of this work was realized in qualitative, exploratory research based on two case studies. The results show that the use of BSC contributed directly to work with IT strategic planning challenges and involved middle management, multifunctional teams, and top management support, all beyond IT boundaries.-
Formato: dc.formatapplication/pdf-
Idioma: dc.languageen-
Publicador: dc.publisherUniversidade de São Paulo-
Direitos: dc.rightsacesso aberto-
???dc.source???: dc.sourceJournal of Information Systems and Technology Management-
Palavras-chave: dc.subjectInformation technology-
Palavras-chave: dc.subjectStrategic planning-
Palavras-chave: dc.subjectBalanced Scorecard-
Palavras-chave: dc.subjectTecnologia da informação-
Palavras-chave: dc.subjectPlanejamento estratégico-
Título: dc.titleUsing the BSC for strategic planning of IT (Information Technology) in brazilian organizations-
Tipo de arquivo: dc.typeArtigo-
Aparece nas coleções:Repositório Institucional da Universidade Federal de Lavras (RIUFLA)

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