Quality criteria for B2C e-commerce websites in Brazil

Registro completo de metadados
MetadadosDescriçãoIdioma
Autor(es): dc.creatorHamtini, Thair M.-
Autor(es): dc.creatorVilas Boas, Ana Alice-
Autor(es): dc.creatorSantos, Luciana Pussi-
Autor(es): dc.creatorDias, Tania Regina Vasconcellos-
Data de aceite: dc.date.accessioned2026-02-09T12:22:39Z-
Data de disponibilização: dc.date.available2026-02-09T12:22:39Z-
Data de envio: dc.date.issued2016-09-28-
Data de envio: dc.date.issued2016-09-28-
Data de envio: dc.date.issued2013-11-
Fonte completa do material: dc.identifierhttps://repositorio.ufla.br/handle/1/11835-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/capes/1160062-
Descrição: dc.descriptionThe objective of this study is to compare the ranking of the quality of e-commerce B2C portals in Brazil according to explicit criteria described in the article with the ranking according to the INFO 100 ranking. Theoretical research is first described, followed by the construction of eight self-established criteria of B2C portal quality measures and identification and compilation of requirements used by the I-Best, Opinia, E-bit and other institutes. After that, a portal quality evaluation is made by the web site content analysis; finally, a comparison of the rankings is presented. The obtained results showed that in spite of the lack of knowledge of the criteria adopted by INFO100 [1], there could be agreement with the criteria adopted in this study, because there was agreement with the results for the Ponto Frio portal. Therefore, it was concluded that the eight criteria used in this study can be useful in a quality analysis of B2C electronic portals.-
Formato: dc.formatapplication/pdf-
Idioma: dc.languageen-
Publicador: dc.publisherScientific Research Publishing-
Direitos: dc.rightsacesso aberto-
???dc.source???: dc.sourceJournal of Software Engineering and Applications-
Palavras-chave: dc.subjectB2C Portals-
Palavras-chave: dc.subjectWebsites-
Palavras-chave: dc.subjectE-commerce-
Palavras-chave: dc.subjectPortais B2C-
Palavras-chave: dc.subjectSites da Web-
Palavras-chave: dc.subjectComércio eletrônico-
Título: dc.titleQuality criteria for B2C e-commerce websites in Brazil-
Tipo de arquivo: dc.typeArtigo-
Aparece nas coleções:Repositório Institucional da Universidade Federal de Lavras (RIUFLA)

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