A memória organizacional nas Prefeituras da Região Metropolitana de Curitiba

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Autor(es): dc.contributorSilva, Helena de Fátima Nunes, 1956--
Autor(es): dc.contributorUniversidade Federal do Paraná. Setor de Ciências Sociais Aplicadas. Programa de Pós-Graduação em Ciência, Gestão e Tecnologia da Informação-
Autor(es): dc.creatorBernardino, Jean Francisco-
Data de aceite: dc.date.accessioned2019-08-22T00:43:01Z-
Data de disponibilização: dc.date.available2019-08-22T00:43:01Z-
Data de envio: dc.date.issued2016-11-03-
Data de envio: dc.date.issued2016-11-03-
Data de envio: dc.date.issued2016-
Fonte completa do material: dc.identifierhttp://hdl.handle.net/1884/42943-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/1884/42943-
Descrição: dc.descriptionOrientador : Profª. Drª. Helena de Fátima Nunes Silva-
Descrição: dc.descriptionDissertação (mestrado) - Universidade Federal do Paraná, Setor de Ciências Sociais Aplicadas, Programa de Pós-Graduação em Ciência, Gestão e Tecnologia da Informação. Defesa: Curitiba, 19/02/2016-
Descrição: dc.descriptionInclui referências : f. 159-170-
Descrição: dc.descriptionResumo-
Descrição: dc.descriptionAbstract: Knowledge is the subject on the agenda in organizations of any kind. It can be said that effective knowledge management is directly related to an active and transparent management and that it is favorable to the government. The research analyzes the organizational memory processes according to Conklin (2001), the existence of culture and structure and the barriers and facilities that assist in municipal management in the Metropolitan Region of Curitiba. With qualitative emphasis of applied and descriptive nature. Uses for data collection a focal group conducted with a sample of older city hall labours involved with activities or strategic projects on the surveyed municipalities. Uses content analysis, from pre-established categories, with the support of the Software Atlas Ti. From the qualitative results, identifies the similarity of the used actions, in a non systematically way, by each town hall, in some processes of organizational memory as a practice of knowledge management. Notes a strong culture in the registration of information, but without standardization, systematization and formal structure that could facilitate the sharing and the reuse of information. Notes however that there is a culture of collaboration and use of best practices in relation to record, share, reuse of information. However, there is a negative culture represented by the lack of continuity in the work and commitment to carry out all organizational memory processes such as registration, dissemination and sharing. Notes that the organizational memory contributes to: planning of activities; the optimization of the structure and use of technology in favor of management; the preservation of history and of the generated knowledge and the identity of each town hall. It concludes that the few existing initiatives are carried out mostly centralized or in a personal way without the commitment to continue the activities and the projects, or just for legal force in cases which there are laws requiring action.-
Formato: dc.format174 f. : il. algumas color.-
Formato: dc.formatapplication/pdf-
Formato: dc.formatapplication/pdf-
Relação: dc.relationDisponível em formato digital-
Palavras-chave: dc.subjectAdministração municipal - Curitiba, Região Metropolitana de (PR) - Cultura organizacional-
Palavras-chave: dc.subjectGerenciamento da informação-
Palavras-chave: dc.subjectGestão do conhecimento-
Palavras-chave: dc.subject658.4038-
Título: dc.titleA memória organizacional nas Prefeituras da Região Metropolitana de Curitiba-
Tipo de arquivo: dc.typelivro digital-
Aparece nas coleções:Repositório Institucional - Rede Paraná Acervo

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