INFORMATION SECURITY AND QUALITY MANAGEMENT SYSTEMS INTEGRATION: CHALLENGES AND CRITICAL FACTORS

Registro completo de metadados
MetadadosDescriçãoIdioma
Autor(es): dc.contributorUniversidade Estadual Paulista (UNESP)-
Autor(es): dc.creatorFiore, Ana P. A.-
Autor(es): dc.creatorFacin, Ana L. F.-
Autor(es): dc.creatorMuniz, Jorge-
Data de aceite: dc.date.accessioned2025-08-21T19:07:40Z-
Data de disponibilização: dc.date.available2025-08-21T19:07:40Z-
Data de envio: dc.date.issued2025-04-29-
Data de envio: dc.date.issued2022-12-31-
Fonte completa do material: dc.identifierhttp://dx.doi.org/10.24874/IJQR17.03-01-
Fonte completa do material: dc.identifierhttps://hdl.handle.net/11449/309885-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/11449/309885-
Descrição: dc.descriptionImplementing a new management system in organizations that already have a certified management system can be challenging. This research discussed enabler factors that influence the integration of an information security management system certified following ISO 27001 with a quality management system certified following ISO 9001. Five factors were identified as the basis of this research: Implementation Model, Human Resources, Resources Availability, Standard Issues, and Standards Integration. Four factors were validated through the qualitative study with consultants specialized in implementing and integrating these standards. Then, by prioritizing these factors through the Analytic Hierarchy Process method, it was found that the most relevant aspect is Standards Integration for the managers from the institution object of study. For specialist consultants, the most pertinent factor is Human Resources.-
Descrição: dc.descriptionSão Paulo State University (UNESP)-
Descrição: dc.descriptionSão Paulo State University (UNESP) and Paulista University (UNIP)-
Descrição: dc.descriptionSão Paulo State University (UNESP)-
Descrição: dc.descriptionSão Paulo State University (UNESP) and Paulista University (UNIP)-
Formato: dc.format635-650-
Idioma: dc.languageen-
Relação: dc.relationInternational Journal for Quality Research-
???dc.source???: dc.sourceScopus-
Palavras-chave: dc.subjectAnalytic Hierarchy Process-
Palavras-chave: dc.subjectEnabler Factors-
Palavras-chave: dc.subjectIntegrated Certified Management Systems-
Palavras-chave: dc.subjectISO 27001-
Palavras-chave: dc.subjectISO 9001-
Título: dc.titleINFORMATION SECURITY AND QUALITY MANAGEMENT SYSTEMS INTEGRATION: CHALLENGES AND CRITICAL FACTORS-
Tipo de arquivo: dc.typelivro digital-
Aparece nas coleções:Repositório Institucional - Unesp

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