Kaizen implementation: A lean strategy to improve healthcare performance

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MetadadosDescriçãoIdioma
Autor(es): dc.contributorFluminense Federal University-
Autor(es): dc.contributorUniversidade Estadual Paulista (UNESP)-
Autor(es): dc.creatorSanches Zeferino, Ana Carolina-
Autor(es): dc.creatorde Souza Ramos, José Ricardo-
Autor(es): dc.creatorSantos, Alexandre Beraldi-
Autor(es): dc.creatorSatolo, Eduardo Guilherme-
Autor(es): dc.creatorNeto, Olavo Braga-
Autor(es): dc.creatorBourguignon, Saulo Cabral-
Data de aceite: dc.date.accessioned2025-08-21T18:27:13Z-
Data de disponibilização: dc.date.available2025-08-21T18:27:13Z-
Data de envio: dc.date.issued2025-04-29-
Data de envio: dc.date.issued2022-10-14-
Fonte completa do material: dc.identifierhttp://dx.doi.org/10.4018/978-1-6684-5185-4.ch002-
Fonte completa do material: dc.identifierhttps://hdl.handle.net/11449/309405-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/11449/309405-
Descrição: dc.descriptionThe use of the lean philosophy in healthcare environments has been reported in different countries, both in the private and the public sectors. However, there is not much information on how to apply the Kaizen concept to healthcare services, notably in hospitals and emergency services, which are increasingly challenging environments given the aging of the world population and the degradation of human conditions in several countries. Existing publications on the topic expose different forms of Kaizen use in healthcare services, which may cause misunderstanding and confusion. This chapter describes and brings light to the Kaizen approach in lean implementations and discusses its challenges, barriers, and success factors using a case study of a non-governmental organization (NGO) that started its lean journey with Kaizen implementation in late 2019. It also describes strategies to use it according to up-to-date publications and presents the benefits, the challenges, and the framework to successfully implement Kaizen.-
Descrição: dc.descriptionFluminense Federal University-
Descrição: dc.descriptionSao Paulo State University-
Descrição: dc.descriptionSao Paulo State University-
Formato: dc.format20-40-
Idioma: dc.languageen-
Relação: dc.relationCases on Lean Thinking Applications in Unconventional Systems-
???dc.source???: dc.sourceScopus-
Título: dc.titleKaizen implementation: A lean strategy to improve healthcare performance-
Tipo de arquivo: dc.typelivro digital-
Aparece nas coleções:Repositório Institucional - Unesp

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