Analytic hierarchy process applied in the prioritization of third-party logistics providers in banking services

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MetadadosDescriçãoIdioma
Autor(es): dc.contributorUniversidade Estadual Paulista (UNESP)-
Autor(es): dc.creatorTestoni, Paulo Siqueira-
Autor(es): dc.creatorTramarico, Claudemir Leif-
Autor(es): dc.creatorRodríguez, Elias Carlos Aguirre-
Autor(es): dc.creatorMarins, Fernando Augusto Silva-
Data de aceite: dc.date.accessioned2025-08-21T19:59:49Z-
Data de disponibilização: dc.date.available2025-08-21T19:59:49Z-
Data de envio: dc.date.issued2025-04-29-
Data de envio: dc.date.issued2023-12-31-
Fonte completa do material: dc.identifierhttp://dx.doi.org/10.1590/0103-6513.20230108-
Fonte completa do material: dc.identifierhttps://hdl.handle.net/11449/305273-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/11449/305273-
Descrição: dc.descriptionPaper aims: This paper describes research that aimed to develop a procedure for prioritizing the performance management of Third-party logistics (3PL) who work in a banking services company. Originality: This article’s main contribution is the development of a procedure for evaluation and prioritization of the main 3PL performance indicators based on the SCOR model’s metrics. Research method: This paper applied Analytic Hierarchy Process (AHP), a method for multi-criteria analysis, using the metrics of Supply Chain Operations Reference Model (SCOR). Main findings: The approach proposed evaluates performance indicators of 3PL and prioritizes the development of new performance indicators using the metrics agility, responsiveness, and reliability of SCOR. Implications for theory and practice: This research contributes to the literature by demonstrating the applicability of multicriteria approach to find the prioritization of 3PL in a banking services company.-
Descrição: dc.descriptionUniversidade Estadual Paulista Júlio de Mesquita Filho, SP-
Descrição: dc.descriptionUniversidade Estadual Paulista Júlio de Mesquita Filho, SP-
Idioma: dc.languageen-
Relação: dc.relationProduction-
???dc.source???: dc.sourceScopus-
Palavras-chave: dc.subjectAnalytic hierarchy process-
Palavras-chave: dc.subjectBanking services-
Palavras-chave: dc.subjectPerformance management-
Palavras-chave: dc.subjectThird-party logistics providers-
Título: dc.titleAnalytic hierarchy process applied in the prioritization of third-party logistics providers in banking services-
Tipo de arquivo: dc.typelivro digital-
Aparece nas coleções:Repositório Institucional - Unesp

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