The Main Benefits of Application of Six Sigma for Productive Excellence

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Autor(es): dc.contributorUniversidade do Estado do Rio de Janeiro (UERJ)-
Autor(es): dc.contributorUniversidade Estadual Paulista (UNESP)-
Autor(es): dc.contributorCentro Federal de Educação Tecnológica Celso Suckow da Fonseca (CEFET-RJ)-
Autor(es): dc.contributorDesign School at the Polytechnic Institute of Cávado Ave (IPCA)-
Autor(es): dc.creatorGomes, Fabricia da Silva-
Autor(es): dc.creatorCamargo, Paulo R.-
Autor(es): dc.creatorda Motta Reis, José S.-
Autor(es): dc.creatorDiogo, Gabriel M. M.-
Autor(es): dc.creatorCardoso, Ronald P.-
Autor(es): dc.creatorde Barros, José G. Medeiros-
Autor(es): dc.creatorde Souza Sampaio, Nilo A.-
Autor(es): dc.creatorBarbosa, Luís C. F. M.-
Autor(es): dc.creatorSantos, Gilberto-
Data de aceite: dc.date.accessioned2025-08-21T20:31:45Z-
Data de disponibilização: dc.date.available2025-08-21T20:31:45Z-
Data de envio: dc.date.issued2023-07-29-
Data de envio: dc.date.issued2023-07-29-
Data de envio: dc.date.issued2021-12-31-
Fonte completa do material: dc.identifierhttp://dx.doi.org/10.12776/qip.v26i3.1712-
Fonte completa do material: dc.identifierhttp://hdl.handle.net/11449/246411-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/11449/246411-
Descrição: dc.descriptionPurpose: The present paper addressed the application of the Six Sigma method for process management to reduce the variability and scrap of packages manufactured at a company located in the city of Rio de Janeiro. Methodology/Approach: Exploratory research was conducted to understand the context, analyse, and create familiarity with the problems identified in the company, making them more explicit. Findings: Through Define, Measure, Analyze, Improve, Control (DMAIC) the company was able to identify the main causes of customer complaints and the factors that led to these complaints. Using management tools, it was possible to solve the problems with packaging outside the specifications, which was the reason for complaints from customers. The benefits of this research were the identification and analysis of the quality management tools. Research Limitation/Implication: The present research had as a limitation the application of the method is only one company, so it is proposed as a future study of the application in different production processes of different organizations. Originality/Value of paper: It was evidenced that there is a positive relationship between the application of Quality management methods and company billing, as there was an increase of 1.7% in company billing. In past surveys, new possibilities for improvement to be addressed emerged, making the team aware of the need to continue the process of continuous improvement. Category: Research paper.-
Descrição: dc.descriptionUniversidade do Estado do Rio de Janeiro (UERJ)-
Descrição: dc.descriptionPaulista State University (UNESP)-
Descrição: dc.descriptionCentro Federal de Educação Tecnológica Celso Suckow da Fonseca (CEFET-RJ)-
Descrição: dc.descriptionDesign School at the Polytechnic Institute of Cávado Ave (IPCA), Campus do IPCA-
Descrição: dc.descriptionPaulista State University (UNESP)-
Formato: dc.format151-167-
Idioma: dc.languageen-
Relação: dc.relationQuality Innovation Prosperity-
???dc.source???: dc.sourceScopus-
Palavras-chave: dc.subjectquality management-
Palavras-chave: dc.subjectquality tools-
Palavras-chave: dc.subjectsix sigma-
Palavras-chave: dc.subjecttotal quality management-
Título: dc.titleThe Main Benefits of Application of Six Sigma for Productive Excellence-
Tipo de arquivo: dc.typelivro digital-
Aparece nas coleções:Repositório Institucional - Unesp

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