Applying business diagnostic method in companies certified by the quality management system ISO TS 16949

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Autor(es): dc.contributorUniversidade Estadual Paulista (UNESP)-
Autor(es): dc.contributorUniversidade de São Paulo (USP)-
Autor(es): dc.contributorSchool of Production Engineering (EP-USF)-
Autor(es): dc.contributorQualian Consulting and Training-
Autor(es): dc.creatorSilva Boa Sorte Oliveira, Angela Alice [UNESP]-
Autor(es): dc.creatorDa Silva, Messias Borges-
Autor(es): dc.creatorCalado, Robisom Damasceno-
Data de aceite: dc.date.accessioned2022-08-04T22:03:23Z-
Data de disponibilização: dc.date.available2022-08-04T22:03:23Z-
Data de envio: dc.date.issued2022-04-28-
Data de envio: dc.date.issued2022-04-28-
Data de envio: dc.date.issued2013-01-01-
Fonte completa do material: dc.identifierhttp://dx.doi.org/10.3182/20130911-3-BR-3021.00046-
Fonte completa do material: dc.identifierhttp://hdl.handle.net/11449/219943-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/11449/219943-
Descrição: dc.descriptionThe aim of this work is to diagnose the maturity levels of companies certified by the ISO TS 16949:2009 Automotive Quality Management System and to determine whether they are considered World Class. The study method consists in a case study and uses an Industrial Benchmarking Questionnaire for gathering information related to practice and performance, through the Business Diagnostic Method (BDM). After identifying the maturity level of the analyzed companies, the Grey Relational Analysis will be used to identify the strengths and weaknesses of such companies, in order to provide subsidies for them to create improvement projects. © IFAC.-
Descrição: dc.descriptionSchool of Engineering of Guaratinguetá (FEG -UNESP), Guaratinguetá, SP-
Descrição: dc.descriptionSchool of Engineering of Lorena (EEL -USP), Lorena, SP-
Descrição: dc.descriptionSchool of Production Engineering (EP-USF), Campinas, SP-
Descrição: dc.descriptionQualian Consulting and Training, Taubaté, SP-
Descrição: dc.descriptionSchool of Engineering of Guaratinguetá (FEG -UNESP), Guaratinguetá, SP-
Formato: dc.format235-240-
Idioma: dc.languageen-
Relação: dc.relationIFAC Proceedings Volumes (IFAC-PapersOnline)-
???dc.source???: dc.sourceScopus-
Título: dc.titleApplying business diagnostic method in companies certified by the quality management system ISO TS 16949-
Aparece nas coleções:Repositório Institucional - Unesp

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