STRATEGIC GUIDELINES BASED ON THE CRITICAL SUCCESS FACTORS OF KNOWLEDGE MANAGEMENT FOCUSED ON THE CHARACTERISTICS OF ORGANIZATIONAL MEMORY

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MetadadosDescriçãoIdioma
Autor(es): dc.contributorUniversidade Estadual Paulista (Unesp)-
Autor(es): dc.contributorUniv Salamanca-
Autor(es): dc.creatorMartins Damian, Ieda Pelogia [UNESP]-
Autor(es): dc.creatorMoro Cabero, Maria Manuela-
Data de aceite: dc.date.accessioned2022-02-22T00:05:56Z-
Data de disponibilização: dc.date.available2022-02-22T00:05:56Z-
Data de envio: dc.date.issued2020-12-09-
Data de envio: dc.date.issued2020-12-09-
Data de envio: dc.date.issued2020-04-01-
Fonte completa do material: dc.identifierhttp://hdl.handle.net/11449/195477-
Fonte: dc.identifier.urihttp://educapes.capes.gov.br/handle/11449/195477-
Descrição: dc.descriptionAlthough knowledge is recognized as a strategic resource in a context full of challenges, organizations still find it very difficult to manage it. Sometimes, the implementation of knowledge management is not successful because its critical success factors are not adequately analyzed. In addition, these factors don't consider organizational memory, a concept directly related to knowledge management. With the intention of contributing to more successful cases related to the implementation of knowledge management in organizations, this study aims to present strategic guidelines based on the critical success factors of knowledge management that consider the characteristics of organizational memory. To this end, in addition to a bibliographic survey, interviews were conducted with managers of Spanish organizations, in order to understand the basic context for the development of these guidelines. After conducting the interviews, it is concluded that the proposed strategic guidelines are fundamental for the successful implementation of knowledge management.-
Descrição: dc.descriptionUniv Estadual Paulista, Programa Posgrad Ciencia Informacao, Presidente Prudente, SP, Brazil-
Descrição: dc.descriptionUniv Salamanca, Dept Bibliotecon & Documentacao, Salamanca, Spain-
Descrição: dc.descriptionUniv Estadual Paulista, Programa Posgrad Ciencia Informacao, Presidente Prudente, SP, Brazil-
Formato: dc.format25-
Idioma: dc.languagept_BR-
Publicador: dc.publisherUniv Federal Campina Grande-
Relação: dc.relationInformacao & Sociedade-estudos-
???dc.source???: dc.sourceWeb of Science-
Palavras-chave: dc.subjectKnowledge management-
Palavras-chave: dc.subjectOrganizational Memory-
Palavras-chave: dc.subjectCritical Success Factors-
Palavras-chave: dc.subjectGuidelines-
Palavras-chave: dc.subjectStrategy-
Título: dc.titleSTRATEGIC GUIDELINES BASED ON THE CRITICAL SUCCESS FACTORS OF KNOWLEDGE MANAGEMENT FOCUSED ON THE CHARACTERISTICS OF ORGANIZATIONAL MEMORY-
Tipo de arquivo: dc.typelivro digital-
Aparece nas coleções:Repositório Institucional - Unesp

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