Organizational climate and job satisfaction: study of a private security company located in the southeast of Mexico (Atena Editora)

Abstract

The purpose of this study is to verify if there is a relationship between the level of openness of the organizational climate and job satisfaction of a private security company in the southeast of Mexico. This research is exploratory, descriptive, quantitative and correlational. The results indicate that the organizational climate is closed, mainly due to the lack of support from the authorities and the low commitment of the workers, which causes little satisfaction of the personnel of the security company, due to the low salaries, the policies and company practices and inadequate tralow conditions. On the other hand, no significant relationship was found between both variables. However, the connection between climate and satisfaction only exists in some aspects of the organization. To improve the company, it suggests that managers generate an open climate in which they give greater support, trust and attention to workers. Likewise, it is proposed that bosses promote a “culture of participation” by granting greater initiative and autonomy to workers, which will contribute to increasing trust, responsibility and commitment.