Atenção: Todas as denúncias são sigilosas e sua identidade será preservada.
Os campos nome e e-mail são de preenchimento opcional
Metadados | Descrição | Idioma |
---|---|---|
Autor(es): dc.contributor.author | NAJAR, NAIARA DANTAS DAMASCENO | - |
Autor(es): dc.contributor.author | JESUS, ALFREDO FERNANDES DE | - |
Autor(es): dc.contributor.author | SANTOS, LARISSA LIMA DOS | - |
Autor(es): dc.contributor.author | RIBEIRO, PATRIZIA ALLEGRO | - |
Autor(es): dc.contributor.author | OLIVEIRA, JULIANA DOS REIS NEPONUCENO DE | - |
Autor(es): dc.contributor.author | FERREIRA, ITHANA QUEILA BORGES PIZZANI | - |
Autor(es): dc.contributor.author | SILVA, CARLA TATIANE OLIVEIRA | - |
Autor(es): dc.contributor.author | LEAL, BRUNA COSTA | - |
Autor(es): dc.contributor.author | CAIRES, DEISE ALVES | - |
Autor(es): dc.contributor.author | SANTOS, JEFERSON XAVIER PINHEIRO | - |
Data de aceite: dc.date.accessioned | 2022-07-21T14:44:09Z | - |
Data de disponibilização: dc.date.available | 2022-07-21T14:44:09Z | - |
Data de envio: dc.date.issued | 2022-07-15 | - |
Fonte: dc.identifier.uri | http://educapes.capes.gov.br/handle/capes/705406 | - |
Resumo: dc.description.abstract | GOAL: To report on the construction of the process mapping of a highly complex Surgical Center Unit, as well as to know the suppliers and customers of this unit, listing possibilities for improvement. Method: This is an experience report from the elaboration of the Process Map of the studied Unit. For the construction of this mapping, systematic meetings were held with professionals from this study scenario (18 meetings, in a period of time corresponding to 05 months), using the flowchart tool for the construction of the process map. After this step, opportunities for improvement were listed, which were classified for further appropriate treatment, considering the Institution's Strategic Master Plan (PDE). Due to the autonomy inherent to this methodology, the researchers have the support of local management, and the study, at this stage, was not submitted to the Ethics and Research Committee (CEP). Results: The processes of the Surgical Center Unit were mapped, making it possible, at the end, to know the Unit's main suppliers and customers, as well as the actors involved in each process. The process documents, list of regulations and list of improvements were listed. From the latter, a work schedule emerged covering all the proposals for improvements and their respective people in charge. Conclusion: The process mapping methodology, as it was applied in the documentation of the activities developed in the Surgical Center Unit, allowed the work group to objectively visualize the dynamics and the interrelationship that exists between them, which allowed an evaluation, even if of a preliminary nature, of the points that would need further studies with a view to their improvement. These analyzes resulted in a list of improvement opportunities to be addressed by management in due course. | pt_BR |
Idioma: dc.language.iso | en | pt_BR |
Palavras-chave: dc.subject | SURGICAL CENTER | pt_BR |
Título: dc.title | Process Mapping of the Surgical Center Unit of a University Hospital (Atena Editora) | pt_BR |
Tipo de arquivo: dc.type | livro digital | pt_BR |
Aparece nas coleções: | Livros digitais |
Arquivos associados: | ||||
---|---|---|---|---|
Process.pdf | 696,87 kB | Adobe PDF | /bitstream/capes/705406/1/Process.pdfDownload |
O Portal eduCAPES é oferecido ao usuário, condicionado à aceitação dos termos, condições e avisos contidos aqui e sem modificações. A CAPES poderá modificar o conteúdo ou formato deste site ou acabar com a sua operação ou suas ferramentas a seu critério único e sem aviso prévio. Ao acessar este portal, você, usuário pessoa física ou jurídica, se declara compreender e aceitar as condições aqui estabelecidas, da seguinte forma: